Hospitality Upgrade Magazine – Summer, 2012
NEW REGULATIONS ON RESERVING ROOMS FOR PHYSICALLY DISABLED GUESTS TAKE EFFECT IN THE U.S. ON MARCH 15, 2012
Hospitality Upgrade Magazine – Spring, 2012
IS ALL LOST FOR HOTEL BRAND WEBSITES?
Hospitality Upgrade Magazine – Fall, 2010
THE CHALLENGE AND THREAT OF EXTRA HOTEL FEES
Hospitality Upgrade Magazine – Summer, 2010
DEAL MAKERS/DEAL BREAKERS – FACTORS HOTELS MULL AS THEY CONSIDER TECHNOLOGY PURCHASES
Hospitality Upgrade Magazine – Spring, 2010
SIGNIFICANT ANNOUNCEMENTS BY ONLINE TRAVEL AGENCIES
Hospitality Upgrade, Summer 2009
TO CALL FORWARD OR NOT CALL FORWARD
Hospitality Upgrade, Summer 2009.
HOTELS: ARE YOU MAXIMIZING YOUR CRS?
Hospitality Technology, November/December 2008.
REVENUE MANAGEMENT SYSTEMS PROMISE & DELIVERY: PART 2 THE HOTELIER PERSPECTIVE
Hospitality Upgrade, Summer 2008.
REVENUE MANAGEMENT SYSTEMS: PROMISE AND DELIVERY PART 1 PART 1 – THE VENDOR PERSPECTIVE
Hospitality Upgrade, Spring 2008.