The Hotel & Restaurant Technology UPDATE, Spring 1999.
CONSIDERING THE FUTURE OF ELECTRONIC DISTRIBUTION
Hotel & Restaurant Technology UPDATE. Summer 1999.
VALUE OF THE INTERNET FOR THE CONSUMER
Presentation at the February 1999 EuroHotec Conference, Vienna.
CONSIDERING THE FUTURE OF ELECTRONIC DISTRIBUTION
Hotel & Restaurant Technology UPDATE. Summer 1999.
VALUE OF THE INTERNET FOR THE CONSUMER
Presentation at the February 1999 EuroHotec Conference, Vienna.
CENTRAL RESERVATION SYSTEMS
Hospitality Technology 1999 Buyer’s Guide. 1999.
SELECTING NEW COMPUTERIZED SYSTEMS: SOME THOUGHTS ON EASING THE PROCESS
The Rooms Chronicle, Vol 6, No. 5, September/October 1998.
CRS – EVOLVING ROLES, EVOLVING CAPABILITIES
Lodging, June 1998.
GDS PREDICTIONS REVISITED, LESSONS LEARNED
The Hotel & Restaurant Technology UPDATE, Summer 1998.
THE GROWING CRS ROLE IN DATA BASE MARKETING
The Hotel & Restaurant Technology UPDATE, Fall 1998.