Hospitality Technology Consulting assists its clients in optimizing their performance in central reservations and the complex, fast-evolving electronic distribution channels.
Our mission is to provide the strategic tools and expert support you need to plan for, and respond successfully to, the opportunities and challenges facing the hospitality industry. Working together we can position your organization to meet, and exceed, its performance goals.
We aid you in optimizing current reservations and electronic distribution processes and in identifying current and emerging needs. We guide you in securing the partner(s) best suited to fully meeting those needs.
PMS, RMS, CRM and more – we support you in evaluating, selecting and integrating these systems for the best possible performance and value.
What will guests expect from their hotel or hotel brand in 2, 3 or 5 years? What technologies will be required to serve them successfully? We assist you in planning, preparing and prevailing.
It began with a simple question posed by ResortSuite CEO Frank Pitsikalis at a recent conference. He asked, “What if, rather than describing it as a hotel with a spa, we described it as a spa with a hotel? Phrased that way, would we manage the spa operation differently?”
The question intrigued me...