Hospitality Technology Consulting assists its clients in optimizing their performance in central reservations and the complex, fast-evolving electronic distribution channels.
Our mission is to provide the strategic tools and expert support you need to plan for, and respond successfully to, the opportunities and challenges facing the hospitality industry. Working together we can position your organization to meet, and exceed, its performance goals.
We aid you in optimizing current reservations and electronic distribution processes and in identifying current and emerging needs. We guide you in securing the partner(s) best suited to fully meeting those needs.
PMS, RMS, CRM and more – we support you in evaluating, selecting and integrating these systems for the best possible performance and value.
What will guests expect from their hotel or hotel brand in 2, 3 or 5 years? What technologies will be required to serve them successfully? We assist you in planning, preparing and prevailing.
Editor’s Note: The Spring 2020 issue was published prior to the outbreak of COVID-19. While some of the information is dated we published the articles in their entirety as the industry was showing great progress prior to the outbreak. We can learn from these articles and examples as we prepare f...
John D. Burns, CHA
President, Hospitality Technology Consulting
Identified by Lodging Magazine as one of the ten hospitality experts changing the travel industry, John Burns established Hospitality Technology Consulting to assist hotels and other travel companies deal successfully with the increasingly complex world of electronic travel distribution.