Hospitality Technology Consulting assists its clients in optimizing their performance in central reservations and the complex, fast-evolving electronic distribution channels.
Our mission is to provide the strategic tools and expert support you need to plan for, and respond successfully to, the opportunities and challenges facing the hospitality industry. Working together we can position your organization to meet, and exceed, its performance goals.
We aid you in optimizing current reservations and electronic distribution processes and in identifying current and emerging needs. We guide you in securing the partner(s) best suited to fully meeting those needs.
PMS, RMS, CRM and more – we support you in evaluating, selecting and integrating these systems for the best possible performance and value.
What will guests expect from their hotel or hotel brand in 2, 3 or 5 years? What technologies will be required to serve them successfully? We assist you in planning, preparing and prevailing.
Sustainability has been a buzzword in the hotel industry for a dozen years, maybe longer. Truthfully though, it has been more marketing jargon than an active commitment to minimizing our impact on the environment. But that’s changing.
Societies around the globe are increasingly sensitive to sustainability, and to the companies that appear genuinely interested in supporting it. This awareness of the issue, as well as actions to implement impactful programs, is increasingly evident in the travel industry.
John D. Burns, CHA
President, Hospitality Technology Consulting
Identified by Lodging Magazine as one of the ten hospitality experts changing the travel industry, John Burns established Hospitality Technology Consulting to assist hotels and other travel companies deal successfully with the increasingly complex world of electronic travel distribution.