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JUDGING HOTEL RESERVATIONS OFFICE EFFICIENCY

H & A Report, Volume III, Issue 3, July/August 1995.

A NEW GENERATION OF CENTRAL RESERVATION TECHNOLOGY

H & A Report, Volume III, Issue 2, May/June 1995.

GLOBAL DISTRIBUTION SYSTEMS: A GLIMPSE OF THE FUTURE

Hospitality & Automation, October/November 1994.

GLOBAL DISTRIBUTION SYSTEMS: A GLIMPSE OF THE FUTURE

The HSSS Newsletter, Vol. 5, Issue 1, November 1994.

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Recent Articles

  • Sustainability Is No Longer Optional by John Burns
  • Shattering Silos – Strengthening Communication between Marketing & IT
  • Voice is dead! Telephone calls to book hotel reservations are a thing of the past – ancient history.
  • How the Pandemic Changed the Hotel Business
  • Managing Voice Reservations Operations in an Economic Downturn
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