H & A Report, March 1998.
GDS DATA BASE MAINTENANCE: THE NEVER-ENDING CHALLENGE – PART 1
H & A Report, May/June 1997.
EVOLVING ROLE OF THE CENTRAL RES SYSTEM
Lodging, May 1997.
IARE’S ANNUAL MEETING DRAWS CALL CENTER MANAGERS
Travel Distribution Report, May 8, 1997.
GETTING THE MOST OUT OF CRS AND GDS
Hotel & Motel Management, May 5, 1997.
THE EVOLVING ROLE OF THE CENTRAL RESERVATION SYSTEM
H & A Report, Volume IV, Issue 3, January/February 1997.
A LANDMARK YEAR FOR HOTEL CRS
H & A Report, Volume IV, Issue 2, November/December 1996.
USING GDS SYSTEMS TO BEST ADVANTAGE
The Rooms Chronicle, Vol 4, No. 4, July/August 1996.
CRS-LOOKING BACK, LOOKING FORWARD
H & A Report, Volume III, Issue 6, May/June 1996.
IARE MEMBERS, MEETING IN PHOENIX, WEIGH EFFECTS OF NEW TECHNOLOGIES
Travel Distribution Report, May 23, 1996.