Hotel & Motel Management, April 22, 1996 (co-authored with Robert M. Coyne).
SEAMLESS – THE NEW GDS CONNECTIVITY STANDARD
H & A Report, Volume III, Issue 5, January/February 1996.
ELECTRONIC GDS DISTRIBUTION – WHAT ARE YOUR OPTIONS?
H & A Report, Volume III, Issue 5, January/February 1996.
HOSPITALITY MARKETING THROUGH GLOBAL DISTRIBUTION SYSTEMS
HSMAI Marketing Review, Vol. 12, No. 3, Winter 1995/1996.
IMPROVING HOTEL RESERVATIONS OFFICE EFFICIENCY
H & A Report, Volume III, Issue 4, October/November 1995.
JUDGING HOTEL RESERVATIONS OFFICE EFFICIENCY
H & A Report, Volume III, Issue 3, July/August 1995.
A NEW GENERATION OF CENTRAL RESERVATION TECHNOLOGY
H & A Report, Volume III, Issue 2, May/June 1995.
GLOBAL DISTRIBUTION SYSTEMS: A GLIMPSE OF THE FUTURE
Hospitality & Automation, October/November 1994.
GLOBAL DISTRIBUTION SYSTEMS: A GLIMPSE OF THE FUTURE
The HSSS Newsletter, Vol. 5, Issue 1, November 1994.