Hospitality Upgrade magazine – Spring, 2016
YOUR HOTEL: DESTINATION OR GATEWAY?
Hospitality Upgrade magazine – Summer, 2015
HOTEL SYSTEM VENDORS RUSH TO ADDRESS HOTEL’S NEW PRIORITIES
Hospitality Upgrade magazine – Spring, 2015
HOTEL GIFT CARD SURPRISES
Hospitality Upgrade magazine – Fall, 2014
EVERY CALL IS A WEBSITE FAILURE
Hospitality Upgrade Magazine – Spring, 2013
EVOLUTION OF HOTEL DISTRIBUTION 2012
Hospitality Upgrade Magazine – Summer, 2012
NEW REGULATIONS ON RESERVING ROOMS FOR PHYSICALLY DISABLED GUESTS TAKE EFFECT IN THE U.S. ON MARCH 15, 2012
Hospitality Upgrade Magazine – Spring, 2012
IS ALL LOST FOR HOTEL BRAND WEBSITES?
Hospitality Upgrade Magazine – Fall, 2010
THE CHALLENGE AND THREAT OF EXTRA HOTEL FEES
Hospitality Upgrade Magazine – Summer, 2010
DEAL MAKERS/DEAL BREAKERS – FACTORS HOTELS MULL AS THEY CONSIDER TECHNOLOGY PURCHASES
Hospitality Upgrade Magazine – Spring, 2010